CEO Discussion Panel

The Chief Executives Officers (CEO) Discussion Panel is an exclusive event whereby only the C-Suite invited executives (CEO, COO, CTO, CFO, CIO), participate and talk about their experiences and background that they have invested in creating high-performing organisations and how they managed to support the best practices in their organisations for improving the outcomes for customers while reducing costs and increasing bottom line.

The Chief Executives Panel is run under the Congress Rules and we do allow press and media to cover the story. Time will also be allowed for audience question and answers on the selected themes.

Three to four panels consisting of keynote speakers and top leaders from various industries have been organized on different themes as outlined below guided by a chairperson. The panel of experts will engage in interactive discussions with the participants and engage in finding a path forward on the issues raised before the panel using real-life stories in dealing with waste-reduction strategies.

The panelists are expected to kick start conversations on the identified topics related to the theme of the congress and generate useful debates, dialogues and discussions on how the tools and techniques of total quality management can help take quality concepts a much higher level.

The Technical Program Committee believes that:

  1. Creating a practical relevance and meaning of quality particularly directed to the improvement needed in everyday life of all citizens are extremely important. Such open and non-scripted conversations open up a dialogue necessary to receive constructive feedback on different aspects of this Congress.
  2. Top managers with eyes focussed on profit and stock market must also listen to professionals and executives who believe in quality and have seen the results. It makes a difference to have top management interested in quality.

CEOs Discussion Panel: Quality and Innovation in Healthcare

Moderator: Dr. Madhav Sinha, President, Canadian Society for Quality, Chair, 10th Canadian Quality Congress

Time: 9:15 AM to 9:45 AM, Sept. 24, 2018

When healthcare spending is doubling every ten years or so for the North American citizens and when there are no shortages of horror stories from hospitals, quality management in health care continues to remain the one hot topic at the front and center of every debate and discussion. Even if there are many plans in place to increase efficiency, the patient satisfaction and decrease costs, frustrations go on? Join us for this debate and discussions for the next frontier of quality revolution in the healthcare field.

Meet the Panelists – Healthcare CEOs Discussion Panel

Candice Manahan Dr. Curtis Smecher Dr. Lawrence Yang Kevin Hare Dr. Madhav Sinha
is Northern Health’s Executive Lead in Physician Quality Improvement and is working to coordinate resources and connect physicians to quality improvement opportunities across the region in British Columbia. Candice represents Northern Health on the Specialist Services Committee Physician Quality Improvement initiative and Facility-Based Engagement program. is the Physician Lead for Physician Lead Quality Improvement (PQI) in British Columbia and in the Fraser Health Authority. He a full-time clinician, committed to improving the quality of patient care throughout the health care system in the province. is a family physician based in Surrey, British Columbia. He is currently working on multiple projects within Fraser Health to improve the patient experience. A Clinical Instructor at the UBC, the head of the Family Medicine Department at Surrey Memorial Hospital, and a member of the Physician Quality Improvement Faculty at Fraser Health, Dr. Yang is a proponent for increasing public awareness around health system capabilities and health literacy. leads the Clinical Quality and Patient Safety Department and is the Executive Director of Clinical Quality and Strategic Priorities for Fraser Health Authority, in British Columbia. His main priority is to maintain objectivity for effective and balanced approaches to improvement. Through ensuring high levels of accountability and integrity, Kevin measures the success of his teams on integration throughout the organization. is Chair of the 10th Canadian Quality Congress and founding President of the Canadian Society for Quality.


A panel of experts on each topic, chaired by President of the Canadian Society for Quality will provide views and discussions on current and future trends. Panelists will be announced shortly.