Call for Papers

Submit your paper here.

The deadline to submit the first draft of any of the three formats is March 31, 2018.

The deadline to submit the final version of any of the three formats is April 30, 2018.

Share your efforts to demonstrate the impact that quality and innovation have in your experience concerning any of the following topics. Share with us your best practices, successes, and proven results and techniques to an audience at Canadian Quality Congress that represents an array of countries, backgrounds, and industry sectors.


This year’s theme is Innovation and Transformation to Embrace Change, with a Special Track on Healthcare Quality and Innovation.

Suggested focus areas:

  • Quality systems applicable to government organizations
  • Quality management applicable to educational systems
  • Quality assessment methods
  • Quality systems thinking
  • Leadership in service delivery
  • Knowledge management, quality management vs. innovation
  • Quality in human resource development areas
  • Intellectual capital as future wealth of a nation
  • Performance measurement and quality audit
  • Understanding business excellence
  • Method of self-assessment, quality auditing
  • Software quality assurance
  • Quality improvement examples in aerospace and pharmaceutical industries
  • Benchmarking, local versus global perspectives
  • Corporate social responsibility
  • Role of standards in quality improvement, ISO 9000 and ISO 14000 standards

In healthcare:

  • Patient-centered healthcare leadership and innovation
  • Doctor-patient relationship
  • Application of quality improvement tools and techniques in hospital management
  • Wait time reduction
  • Cost reduction success stories
  • changing culture to improve patient care
  • Ethics and quality
  • patient flow through process management analysis
  • reducing medication errors
  • Innovation in patient care and safety
  • Medication and surgery errors and how to prevent them

Three formats for paper submissions

There are three style and format of paper submission that are accepted: One in the written format similar to those found in published journals consisting of charts, graphs, tables, etc (see for example, a sample made available in the Download Tab), the second type that presenters can send in the Power Points formats only, and the third is poster format.

It is understood that your submitted material has not been nor will not be published elsewhere prior to our conference.

1. Submitting proposal in Power Point Format only

  • You must submit a one or two-pages (max) written summary of your presentation followed by Power Point slides.
  • Both of these will be used as the primary source for reviewer’s scores leading to the selection of your paper. Any examples/applications presented must support the topic of the proposal and be in relationships of theory and practice that it is supposed to cover.

For a sample of the Power Point Templates, download:

2. Submitting in poster format

This year we’re accepting poster format submissions. Posters should be 4′ x 8′.

Poster presentations are an excellent way to showcase your work and research, in a visual and engaging way. They are often accompanied by handouts. This allows the poster itself to only cover the most important details in brief, drawing the viewer’s attention to the core of your message, and delegates the details and bulk of the text to the supplements.


photo credit: left via photopin (license) and right via photopin (license) with minor reformatting changes

Things to keep in mind when creating a poster

  • Send us a summary of your project (in half a page or so) to get a go-ahead from our Technical Program Committee. Then, start preparing to submit your material in two stages – a draft copy by the deadline of March 31, 2018 and its final version by April 30, 2018.
  • The desired size is 4′ x 8′.
  • Keep your text as brief and focused as possible, and try to cut out as much unnecessary detail as possible. The poster itself is there to highlight the most important parts of your work, but all the tiny details behind it belong in the supplementary handouts.
  • Your most important text should be large enough to be visible from two metres away.
  • The poster should be organized so that viewers are led logically through your content.
  • The most important information should be prominent and brief, so that most viewers understand it within half a minute or so. You can provide more detailed information with handouts and by answering questions.
  • Any illustrations or graphics should be simple and prominent.
  • Try to stick to neutral colours that don’t clash.
  • When considering the layout of your poster, keep in mind that the most important information should come first, and not last as a conclusion. Each subsequent section of information should back up your point succinctly.
  • Consider organizing your information in columns — maybe three or four — underneath your main title. Make sure to leave some whitespace between sections, as this keeps the poster from looking cramped, and draws the viewer’s attention to your message.
  • Be mindful of the fonts you choose. Avoid fancy calligraphy-style fonts and stick to ones that are easier to read. You might also wish to stay away from Comic Sans, whose whimsical character may be at odds with a serious topic. Match the font to your tone, and generally avoid using more than three fonts.
  • Make sure all your relative pictures and graphs are captioned and labelled.

3. Submitting proposal in full written text style

For a sample on how the typed paper should look like, see CQC-2009 Paper.

Paper Title

The title of paper should be in maximum 50 characters. The title is often the only thing participants use to decide on attending your session. Thus, your paper title must immediately communicate the session content.

Number of written pages

Maximum of 15 typed pages. When selected for publication in a special issue journal, please note that your paper will go through a second round of blind reviews per the instruction of the publishers after the conference.


Provide your short introductory bio for each presenter with a maximum of half page. This will be used to introduce you to the audience, so please keep it very short.

Number of presenters per paper

  • Only one presentation per author is allowed and only one speaker is allowed per presentation.
  • The primary (corresponding) author (speaker) and all attending co-authors pay the same rate.

Paper submission process

  • All written papers must be submitted in Word 2003 or a more recent format.
  • A confirmation letter will be emailed upon receipt of the draft paper.
  • The submission of the proposal does NOT guarantee acceptance as a speaker.
  • A blind review of the draft papers is conducted by the members of the Technical Program Committee using the established rating criteria. Particular attention will be paid to those submissions that present the results of improvement based on sound systematic process.
  • Sessions will normally be for 45 minutes in length including five minutes for questions and answers.
  • Each session will have a session moderator. All moderators will report to the chairperson of the Technical Program Committee. The session moderators will be responsible for introducing the speakers and ensuring their compliance with the Congress guidelines and time schedules.
  • After approval of acceptance of a paper, no further revisions will be accepted from the authors.
  • Presentation will be allowed in Power Point format. Power point presentations should be sent by the lead corresponding author at the time of the final manuscript submission.
  • The deadline of the Power Point submission accompanying a written paper is: April 30, 2018. The power point slides must have prior approval from the Technical Program Committee Chair.

Review process

  • All submissions are received through the email:
  • The papers are sent out to independent, subject matter experts for blind reviews and the scores are based on the following questions looked into by reviewers.
    • How well does the paper relate to the overall conference theme and whether it fits the unique perspective or add anything of value to the congress attendees.
    • How well is the paper written, is the purpose clearly stated, concise and informative?
    • How much is the originality, overlap with other sessions, timing of the subject matter described and covered in the proposal?
    • Does the paper make genuine contribution to the existing body of knowledge?
    • What are the strengths and deficiencies of the paper, can it be improved in the short time notice given to authors to make it acceptable?
    • How is the paper relevant to the congress theme, does the title match the contents?
    • Is the proposal free of commercialization?
    • Are the speaker’s credentials complete and their resume demonstrate excellent working experience in the identified technical areas?

NOTE: Once your papers are approved, you are advised to register for the conference.

Presenter Expectations

If we select your presentation, you are expected to adhere to the following established guidelines.

  • Submit your final PowerPoint presentation and final manuscript (paper) by the required deadline. Your presentation and paper must meet published specifications and guidelines. You will be required to have your presentation reviewed and approved by our Technical Program Committee (TPC).
  • For those providing handouts: provide enough high-quality handouts to meet customer demand at your own cost. Copying machine will be available on site and you will be required to pay for on your own while making copies.
  • No direct marketing of products, services, software or other commercial ventures are allowed in the technical sessions under any circumstances.
  • Presentations will be available for purchase to all conference attendees on CD Rom. You will be required to sign a license agreement form stating your copyright to CSQ or other preferences.
  • Sessions will normally be not audio recorded. You will be asked for permission to audio record if we do so.

For further details, please see the Manuscript Submission Guide
For information regarding paper selection by the CQC Technical Review Committee, see Paper Review Process and criteria
If your paper is selected for presentation at the conference, follow the: Guidelines for all speakers

Congress Policy

The Canadian Society for Quality (CSQ), a non-profit organization based in Winnipeg, Manitoba, Canada, is organizing the Canadian Quality Congress, hereby referred to as “The Congress” or “CQC”. The Congress admits attendees of any race, color, and national or ethnic origin to all the rights, privileges, programs and activities generally accorded or made available to its attendees and does not discriminate in administration of its educational policies, admission policies, or in any of the Congress administered programs.

The Congress prohibits tape recording of any session, the use of our logo, copying information from either our website, or from presentations posted in the website without expressed written permission in writing.

The Congress reserves the right to rearrange speakers, workshops, change program contents or schedules and is not responsible for any typographical errors. Any lecture or presentation session may be cancelled or instructor or presenter may be changed or dropped off at the discretion of the Organizing Committee.

Obtaining Visa to Travel to Canada

The Congress cannot assume responsibility for obtaining government Visa for travel or to enter or leave Canada, or be held responsible for penalties or losses arising from cancelled travel plans, tickets, and/or any other types of arrangements, or for loss of any articles during the Congress, the exhibits, or any associated programs.
Visit the government of Canada website for details:


All authors whose names appear on the published final papers list will consent to be bound by a license agreement that allows Canadian Society for Quality to:

  • Include their papers in the Congress Proceedings
  • Sell their papers as single reprints
  • Include their papers in other journals and publications
  • Give permission to others wishing to reprints the text

You may submit a formal written request for permission to use the paper for another purpose by contacting us. To use the paper elsewhere, you must have express written permission from the Canadian Society for Quality.

The conference proceedings or taped recordings are properties of the Canadian Society for Quality (CSQ). Duplication of any of its product and its contents in print or in digital form for the purpose of sharing with others is prohibited without expressed written permission from the Society.

In no event will CSQ or its suppliers be held liable for any consequential or incidental damages to attendee/delegate’s hardware or other software resulting from the installation and/or use of this product. No part of the product navigation and “Help” or “Download” files may be reproduced or used without written permission from CSQ.

For more information, send an Email to or call us at Toll-Free (US and Canada): +1 (888) 286-4473.